WHEN ESTIMATING THE DELIVERY TIME OF YOUR GOODS PLEASE CONSIDER THE FOLLOWING;

ORDER PROCESSING WILL NOT COMMENCE UNTIL CREDIT CARD AUTHORISATION AND ADDRESS VERIFICATION HAS OCCURRED.
ORDERS WHICH ARE PLACED AFTER MIDDAY WILL NOT BE DOWNLOADED INTO THE SYSTEM FOR PROCESSING UNTIL THE NEXT DAY. THEREFORE UNLESS YOU PLACE YOUR ORDER BEFORE 12PM, IT WILL NOT BE ACTIONED UNTIL THE FOLLOWING DAY.
PLEASE ALLOW AT LEAST 1-2DAYS HANDLING TIME BEFORE YOUR ORDER IS DISPATCHED. WHERE POSSIBLE WE WILL TRY TO PROCESS ORDERS FOR SHIPMENT ON THE SAME DAY OF PURCHASE, BUT THIS WILL VARY DEPENDING ON THE QUANTITY OF ORDERS AT ANY GIVEN TIME.
IN THE CASE OF INCOMPLETE DELIVERY, SHIPPING WILL ONLY BE CHARGED FOR THE FIRST DELIVERY.
ORDERS WHICH ARE PLACED OVER THE WEEKEND OR ON A PUBLIC HOLIDAY WILL NOT BE PROCESSED UNTIL THE NEXT BUSINESS DAY, AT THE EARLIEST. BUSINESS DAYS ARE MONDAY TO FRIDAY, EXCLUDING NSW PUBLIC HOLIDAYS.
PLEASE NOTE WHEN COMPLETING YOUR ORDER FORM TO INCLUDE A VALID STREET NUMBER, SUBURB, POST CODE AND PHONE NUMBER. ORDERS CANNOT BE PROCESSED WITHOUT THIS INFORMATION, AND SACHA PACHA WILL NOT BE HELD RESPONSIBLE FOR ANY DELAYS INCURRED BECAUSE OF THIS MISSING DATA.

FREE WORLDWIDE SHIPPING – RECEIVE YOUR ORDER 5-10 BUSINESS WORKING DAYS.

PLEASE BE SURE TO PROVIDE AN ADDRESS THAT WILL BE ATTENDED WHEN DELIVERY OCCURS. IN THE BEST INTEREST AND SAFETY OF YOUR ORDER – PLEASE CONSIDER SENDING YOUR PARCEL TO A LOCATION THAT IS OCCUPIED BETWEEN THE WORKING HOURS OF 9AM-5PM MONDAY TO FRIDAY.
RUSSIAN CUSTOMERS  MUST USE CORRECT AND COMPLETE ADDRESSES, INCLUDING A COMPANY NAME AND CONTACT AT THE COMPANY WHERE NECESSARY, AND AT LEAST ONE CONTACT TELEPHONE NUMBER.